Analyzing a complaint database by means of a generatic-based data mining algorithm

Civil law and civil procedure / Ombudsman

Analyzing a complaint database by means of a generatic-based data mining algorithm

Summary

In this paper the researcher have analyzed the complaint database of the National Ombudsman who handles complaints with regard to almost all government organizations in the Netherlands. The analysis aims to investigate the trend with regard to (the handling of) complaints during a period of 25 years.

Index

Abstract

  1. Introduction
  2. The database and mining questions
  3. Genetic-based algorithm
  4. Results
  5. Conclusion
References
Appendix

Publication data

Author(s):
Dijk, J.J. van
Organization(s):
WODC
Place of publication:
The Hague
Publisher:
WODC
Year of publication:
2009
Series:
Memorandum 2009-03

Order information

Address:
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