Evaluation op the Dutch Foundation for Consumer Complaints Boards (SGC) 2009-2016
(full text only available in Dutch)
- To what extent has the SGC realised an accessible settlement of complaints and disputes?
- To what extent has the SGC realised a good quality settlement of complaints and disputes?
- What position does the SGC hold within the whole of dispute settlement in the Netherlands?
- Benthem, M. van, Hof, B., Tieben, B., Veld, D. in 't
- SEO Economic Research, WODC
- Place of publication:
- SEO Economic Research
- Year of publication:
Core questions of the evaluation are:
- SEO Economisch Onderzoek - Universiteit van Amsterdam
- 020 5251630
- 020 5251686