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Research with publication | 20-07-2009
The objectives the Consumer Complaints Board imposed upon itself, i.e. settling consumer disputes in a quick, cost-effective, simple and adequate manner, were ...
Research with publication | 15-05-2009
The Dutch Hospital Orders Act took effect in 1997. This Act regulates the internal legal position of mentally ill offenders subject to the Dutch special ...
Research with publication | 16-10-2007
In this paper the researcher have analyzed the complaint database of the National Ombudsman who handles complaints with regard to almost all government ...
Publication | 08-05-2007
This fact sheet offers a limited overview of policy information about the use of various forms of dispute settlement, based on available WODC studies in this ...
Research with publication | 08-05-2007
Research with publication | 08-05-2007
Research with publication | 08-05-2007
This report is part of the evaluation of the Aliens Act 2000 relating to the asylum procedure. It covers the extent to which two new statutory instruments in ...
Research with publication | 28-02-2007
This exploratory study is aimed at a specific aspect of extrajudicial settlement of disputes: the further referral of such disputes to the courts. The ...